Is your store on The Moor open?
Our store will open on Monday 12th April 9am. We're looking forward to welcoming you back!
Is the car park open?
Atkinsons Car Park is open 6am-8pm Monday to Saturday, 9am-6pm Sunday. Contactless payment options are available for safety and convenience.
Can I contact you?
Yes, you can contact us on the store telephone number 0114 276 8811 or email email@example.com and we'll be happy to help.
Do I still need to make payments to my Chargecard Account and how?
Yes, statements will continue to be sent and payments on balance will be required, terms and conditions will be as normal. You can make payment over the phone by calling 0114 276 8811 (Monday to Friday 9am-3pm), cheque via post, bank transfer, and online by using your bank's internet banking service.
How can I buy items from you?
We're delighted to say you'll be able to visit us from Monday 12th April to make purchases from the store. Caffe Massarella will also be open offering a takeaway or outdoor dining experience. The toilet facilities will also be open, as will the Atkinsons car park, for your convenience. You can also buy a range of items online from our website. We're all look forward to seeing you in store!
Are you still offering click & collect or home delivery?
Yes, we have a selection of products available via our website for you to purchase and we're continuing to expand this range. If you're interested in purchasing other items from the store please call 0114 276 8811 (Monday-Saturday 9am-3.30pm) and we'll be happy to help.
How do I collect an item I've purchased?
If you've ordered an item via the website for collection then please wait for a phone call from us to give you a suitable date/time for collection. Collection will be from Bay 4 of our in-store warehouse (accessed via Furnival Gate).
Please ensure you wait to receive the phone call regarding your collection before attempting to collect from store, we'd hate for you to have a wasted journey and we want to keep you safe and socially distanced by allocating slots for customers.
Are the restaurant and cafe's open?
Caffe Massarella (ground floor) will be offering a takeaway service or if you prefer you can sit and enjoy lunch or refreshment at our outdoor terrace. In line with Government guidance the sit-in restaurants (Atkinsons Restaurant and Angelica's Cafe) will remain closed until at least 17th May, subject to further Government advice.
What departments do you have?
We really do have everything for you and your home, and for them. From modern furniture & beds to new season menswear and womenswear, home furnishings to gifts and cards, appliances to electricals and cookshop gadgets.
What is a Chargecard?
You can think of the Atkinsons Chargecard like a regular storecard, but better! You can use it to make purchases in store, and then pay later, with a 2.5% settlement discount available if you pay your balance in full within 30 days. That means even more savings for you each and every time you spend in store, and settle your balance at the end of each month. Applications are subject to status and our friendly customer accounts team will be happy to advise.