Welcome to Atkinsons, the independent department store on The Moor, Sheffield.

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Covid-19 Update: we are closely following Government advice, and our aim is to re-open on Monday 15th June 9.30am. The safety of colleagues and customers continue to be our number one priority. Click here to read our FAQ's for further information.

Our returns policy

We are happy to exchange or refund on any product returned to us in a fully re-saleable condition, accompanied by a valid till receipt within 28 days of purchase. Without a valid till receipt we will exchange at the current or last selling price for alternative product(s) only.

If a product is found to be faulty you have a period of 30 days in which to return the product for a full refund.

Exceptions to this policy, such as products that are excluded for hygiene reasons (e.g. pillows, underwear, swimwear, quilts, duvets, lingerie etc.), or made to order furniture and beds, are clearly displayed in store - and available on request. Your statutory rights are not affected.

Returning a faulty item

If a product is found to be faulty you have a period of 30 days in which to return the product for a full refund.